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The Hawaii false alert wasn’t user error—it was a failure of design

More info: trydesignlab.com (h/t: trydesignlab.com, By: Andrew Wilshere) A few days ago, a ballistic missile alert went out to residents of the U.S. state of Hawaii, causing them to receive this text to their phones: Source: Andy Thammavongsa/Twitter Following the alert—which took 38 minutes to correct—state officials blamed the situation on a user error. Hawaii Governor David Ige

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